Apple & Customs STOLE my batteries, that they won't even provide to AASPs.

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EAX : why would anyone buy an Apple product? oh wait they only rent them because they still belong to Apple.

Viral Killer : well this is an easy win. Sue them. Prove items were real via serials.

Super Brian Games : Apple you just lost a customer. I just went back to Windows and built my own Desktop.

bugatti314159 : Contact as many media outlets as possible. This would be a great story for 60 minutes. A multi billion dollar corporation targeting and strong arming individual Americans by filing false claims with Customs. It would be interesting to know if this tactic is approved by Cook himself or it's just his corporate goon squad of lawyers that is responsible. Either way it needs to stop.

Louis Rossmann : Share this video while repair is still legal to someone you know who needs to see it, to ensure it remains legal!

Andrei Vaughn : They call machines vintage after 4-5 years?? By that logic ~80% of the electronic items I own and use are vintage! So they don't expect their items to survive longer than 4-5 years, and just want people to "renew".

joe jack : Stop Buying Apple Products. This company should be punished for predatory behavior.

BEASTthisIndustry : I use all Apple products... and I'm gonna be completely honest... watching your videos makes me kinda want to turn on them.

Steak : Apple tries to silence you by harming your business and they will keep on doing so. The more they do, the more lucrative your youtube channel will become :)

kishore swaminathan : Proud of you for standing up. They definitely targeted you because of the cbc article. #RightToRepair

にゃあエイリアンMeowAlien : Indian might be infamous for their small scale scam, Apple however proudly scam and rob people in broad daylight and people praise them for it

Kevin J : It's seriously too bad you don't work on electronics for vehicles. Ford is attempting to screw hundreds/thousands of customers over backup cameras that may not need replacing. They want $608 (plus tax) to replace the camera and I've watched at least 4 videos where people do it themselves in 15 minutes and only cost them $100. Injustices everywhere by big companies that think they own their customers!

MrJuice1979 : You know this doesn't happen in the UK as our government, legal system and customs just isn't anywhere as close to corrupt as the US. It appears there everyone can be bought. Senators, police, customs. Whoever the highest bidder is will win. There's no legal reason to block your business. Apple has absolutely no right to stop people privately repairing their own goods as they're not owned by Apple. The only thing that would happen in the UK is that your warranty with Apple would be void. They tried to stop repairs here but the government said there was no valid reason to do so and threw apples case out. Anyway. Good luck to you. Maybe try re-routing your parts via another country and getting delivered to friends addresses rather than your business that has been clearly targeted as apple have paid off customs.

Juksemakeren : And they have the nerve to pretend to care about the environment...

PandaTheory : There is a reason they are a trillion dollar company... Just a bunch of scammers

Jason Markson : Apple repair stores were doing this exact same scam back in the mid 1990's and this is why I have talked hundreds of people OUT OF getting a MAC (when I was a business consultant). In fact, one of my ex-girlfriends was so incensed by apples ruthless disregard to fixing her MAC, that she has also told dozens of people about this rip-off practice.

popnimpop : When did Apple invent the battery? You can’t exactly make a counterfeit of something they didn’t invent and don’t even make. Other companies make the batteries for them and those companies also happen to not own a trademark on batteries

Aamir Bilal : Apple is a greedy company now. Their every new release is touted as the best. Tim Cook is the face of greed. He can never be Steve. Never.

4schitzangiggles : Instead of using Apple logos, copywrited or trademarked items, get some Asian manufacturer to make you some Rossmann Group trademarked "Bananas" or "Oranges" logo'd batteries. Who could make an apples to apples comparison when it would be an apples to Oranges comparison. Bananas is simply a reflection of how the fruity consumer electronics and lifestyle company treats those who choose to "rent or lease" their products. I mean really, if you actually owned it, you could fix it or buy parts yourself. Imagine a car manufacturer seizing your Walmart battery you bought to install to replace the OEM battery, or confiscating your replacement tires that were made outside the US. Holy moly imagine if they kicked in your front door because you dared to install unlicenced audio systems and aftermarket lighting on your shiny new car. What's next Apple, going after grey market phone cases?

ChirpyBird123 : Wow he got savage at the end. Amazing tho and I'm glad you're not just giving in to them. #RightToRepair

daniel walsh : get this man on Rogan

Ichigo Kurosaki : Don't buy apple products problem fixed no more apple

Patrick Ribbsaeter : Lets get APPLE and kick their butt..

GruberAG : Louis i wish you the best, please win for all of us!

Japhy Ryder : Love how they deem the batteries to be counterfeit without providing any evidence to support their claim. I wonder how that will hold up in court?!

Randy Moreno : You know, every once in a while I get this itch to try an Apple product again. Then I run across videos like this one and many others that show you how greedy Apple is. I'm NEVER buying another Apple product again.

flavio madrigal : umbrella corporation

LowReedExpert1 : I just want to thank you for this channel. In the music world Apple has it's hooks in on everyone, not even just mixing and so forth. As we've moved to digital sheet music, the most popular (by far) software for a musician is ForScore and is exclusively on Apple. The competitors are barely known so everyone is told to just go get an iPad with no alternative ever suggested. Luckily I found this channel first

kishore swaminathan : Apple should get a class action lawsuit. They don't repair any of your products in the first place. A broken/bent wire they just replace the whole motherboard or display or battery. They just scam people into making more money. They probably refurbish the replaced part and resell it to some other gullible customer.

Daniel J : Solution, do not buy, fix or advertise Apple anything. Let them implode. 694 down votes = Apple zealots.

Silver Ship Sinker : This is why I don't use anything with an Apple logo

Aaron William Jr. : Apple gave me a trademark violation on eBay for my Apple Watch band listing, solely for the title which was "Apple Watch Band Hot Sports Silicone Replacement For Nike+ iWatch Series 3/2/1." I find it absolutely hilarious, like how else am I supposed to say that it's for an Apple Watch? (I could use just iWatch, but I've only known people to commonly refer to it as an Apple Watch), oh, and iWatch is trademarked too and the owners of that trademarked recently (2015) sued Apple for using search results for the term iWatch to direct to the Apple Watch page. I'm not usually an Apple hater, and I guess Apple didn't directly serve the violation it was however a company contracted by Apple to do this sort-of thing.

Kevin Diaz-Lane : Louis, Your business is representative of the small cottage industries our nation’s founding fathers envisioned for industrious citizens of the republic. While the globalists push for a carbon tax to further enslave us and restrict our freedoms, you contribute positively to reducing “global warming” by extending the life of computer hardware which if it were up to Apple “geniuses” would just end up in landfills. The hypocrisy of our government and duplicity of corporate “America” is appalling. Keep up the good work - you are restoring America to greatness and contributing positively to the solution of global challenges. If Apple doesn’t change its corrupt business practices SOON, in just a few years, it will go the way of the dodo bird.

Forever Computing : And fools still buy from Apple...

Bill Addison : This right to repair movement is going to blow up in Apple's face over the next couple years.

Ayratown : You should start gofundme or something like that for legal fees. I am sure you already have the money but Apple needs to understand you have thousands of people behind you if not more. And this is coming from a hardcore Apple user who is sick and tried of the direction they are going after Steve Jobs..

OMGvert : I started on Mac back in 1995. Was an avid Mac fanboi for years. Worked at two different Mac shops as a technician. I would defend them to the ends of the earth and was even known to shit-talk Windows and Microsoft. (notice all the past-tense). Over the years I moved ever so glacially towards PC. I am now at the point where I spend 99.5% of my time on my PC and the ONLY reason I still use Apple products is because I still have an Apple watch that was a gift and it's actually useful to me. But to work it needs to be used with an iPhone. Once these things don't serve me anymore I will be done with Apple products. I don't like the company practices. I don't like the needless limitations. I don't like the lack of upgrade-able hardware. The list goes on and on and grows with every passing hardware/software/policy release. I don't like saying things like "I'll NEVER do X", but I don't see any realistic scenario where I would ever go back.

Sodisna : And yet people still support apple. Amazing.

Adam Baldwin : While it sucks that your batteries were seized, I'm glad that, as always, you are fighting this nonsense and not backing down. One of the things that I've really come to admire about you over the years is your willingness to put yourself and your business at risk in order to do what's right, your willingness to call out bullshit, and your steadfast determination to keep at it no matter what. So in a sense, while the topic of this video really angers me, I cannot help but have a smile on my face from your response to it. Also, I've bought batteries from you before and they've always been great. I appreciate all the hard work you've done to create a convenient, US-based store with fast shipping and great prices for all those parts that repair shops need. Shit like this is one of several reasons why I'm not trying to find my own reputable supply guy in China, because I'd rather pay a little more and get it from you. I really don't know how you do it, because when you don't have them in stock I look elsewhere and anything legit is either not in stock or priced absurdly high. When I go to my browser's address bar and type the letter 's', my browser automatically fills in the rest: store.rossmanngroup.com. Don't delay, buy today! Thanks, Louis!

2222ut : Thank you !   Apple just lost another customer also.   I was slowly coming to the same conclusion.  My AirPods no longer work well because the battery holds a charge for only about 30 minutes.   Apple wants to charge the price of a new AirPods to replace a $10 battery!!    Basically, they want me to buy a new one instead of spending a few bucks to just replace the battery.They just lost me as a customer also.

Anak Agung Gde Mahendra (Shadix) : This is why I stopped buying apple products years ago.

demoniack81 : This is why I'm still perfectly fine with my 2010 HTC Desire HD. The battery suddenly died on it a few months ago (it'd turn off after 30-50 seconds with the screen on). I got a replacement shipped to me in one day for €6, opened the battery compartment, switched it out and turned it back on. Total hassle: 10 minutes including ordering and picking the battery up from the amazon locker. Apple is an extreme case as it stops you from even getting replacements, but I just can't find justification for the whole sealed battery fad. Yeah, my phone is 1mm thicker than it'd be if it didn't have a replaceable battery. *So what?* How does that hurt me in any way?

Kawe T : How do I go about to donate my life savings to this guy ❤.

Gøran Greggor : They've been testing the limits as to how far they can go for so many years now...and have gotten away with it all, that nothing surprises me any longer. This is a clear example of the next phase - using the power of the state aka fascism. I really admire what you're doing, hopefully it inspires more people to stand up against this before it's too late!

IPlayGames : Until the avg customer gives a fk about their questionable business practices and the quality/the product itself instead of the brand value, nothing will change. Once you've established a closed ecosystem, they will keep coming back for more and you don't even need to do much. People are just that gullible/exploitable lol

Amjad Mohammad : Good work Louis i stand by u in support i have been a apple user n apple fan for years till i got the XS Max n it stopped working n now the apple so called authorized service center is all over me trying to force me into accepting a second hand used iPhone in replacement for a brand new phone hence making me a sucker into buying a second hand used phone for the price of a brand new xs max n my fight with them is still on going n most of it is inspired by u as for not bowing down to apple

Jorge Vila : Average Apple user: Apple products are expensive because they are made to last Apple: your 5 years old Apple product is vintage!!!!

me nkat : Apple is a POS Co. and will never get a penny of my hard earned money.

Riazul Islam Rahil : This needs to be on the trending videos.

Ata Monk : I'm rooting for you David, go and tear Goliath's head.